Citizen’s Charter


Municipal Engineering Office

THE VISION

The Municipality of Balamban aims to enhance the quality of life in every constituent by providing basic services, promoting Filipino values, ensuring a just and humane society, maintaining a sustainable environment and well-implemented programs and projects for the development of vibrant economy.

THE MISSION

By 2020, Municipality of Balamban is an agricultural and industrial community with God-centered, productive and self-reliant citizenry enjoying equal access to opportunities and services in a peaceful, just and healthy environment through the responsible conduct of public affairs and well-managed public resources.

SECURING ELECTRICAL PERMIT FOR INDIGENOUS STRUCTURE
STEPCLIENTSERVICE PROVIDERDURATIONPERSON IN CHARGELOCATIONFEESREQUIREMENTS
1Inquire as to RequirementsInterview Client/provide checlist for requirements,give application form10 mins.Nemesis Almento/Evelyn MonterosoEngineering Office  
2Submit RequirementsReceive/Review Submitted Requirements as to Completeness and Correctness15 mins.Evelyn Monteroso – do –   
3 For Inspection30 mins.Nemesis Almento   – do –  1 set of Plans/ Forms
4 Assessment of Fees5 mins.Evelyn Monteroso – do –   
5Pay Corresponding FeesIssue order of Payment3 mins.Wenna EstanMun. Treasury OfficeAs reflected in the order of PaymentOrder of Payment
6Claim Building PermitClaim Electrical Permit for Indigenous Structure15 mins.Rolando CurazaEngineering Office Indigenous Electrical Permit
 
 
SECURING BUILDING PERMIT
STEPCLIENTSERVICE PROVIDERDURATIONPERSON IN CHARGELOCATIONFEESREQUIREMENTS
1Inquire as to RequirementsInterview Client/provide checlist for requirements,give application form10 mins.Nemesis Almento/Evelyn MonterosoEngineering OfficeP 30.00 
2Submit RequirementsReceive/Review Submitted Requirements as to Completeness and Correctness30 mins.Nemesis Almento/Evelyn Monteroso – do –  1.Signed and Sealed Plans & Forms                    2.Papers for Lot Ownership/List Contract                        3. Zoning Clearance                 4.Advice to be back after 2 days  
3 Endorse to Bureau of Fire Dept. for Fire Clerance5 mins.Adonis De Pio/Florenda Rondez – do –  1 set of Plans/ Forms
4 Assessment of Fees10 mins.Nemesis Almento/Evelyn Monteroso – do –  Signed and Sealed Plans
5Pay Corresponding FeesIssue order of Payment3 mins.Wenna EstanMun. Treasury OfficeAs reflected in the order of PaymentOrder of Payment
6Claim Building PermitIssue Building Permit15 mins.Adonis De Pio Engineering Office Plans and Bldg. Permit Forms
If you have any suggestions/comments/recommendations/complaints you may go to the complaints desk at the information.
Municipal Social Welfare and Develoment Office
AID TO INDIVIDUAL AND FAMILY IN CRISIS SITUATION (AIFCS)
Office or Division: 
Classifications: 
Type of Transaction: 
Who may avail: 
CHECKLIST OF REQUIREMENTSWHERE/WHOM TO SECURE
1.   Certificate of Residency with Indigency1.   Punong Barangay
2.   Prescription (if the case may be)2.   Public Physician
3.   Registered Death Certificate (if the case may be)3.   Local Civil Registrar
4.   Valid ID (if assistance is in the form of check)4.   Client
5.   Mayor’s Indorsement5.   Mayor
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1.   Show certificate of residency with indigency, prescription or death certificate (appropriate documents) to the social worker for desk interview and assesment.REQUEST ACCEPTEDNone20 mins.Abel A. Tolero, RSW Assumpta S. Lumang, RSW Juliet S. Ricafort / Opal Adrienne S. Tiguelo
2.   Proceed to the mayor’s office for the indorsement.
3.   Submit complete documents to MSWDO for approval.
4.   Releasing of assistance.Ma. Cora Echavez
TOTAL:0  
 
SENIOR CITIZEN’S
Office or Division:MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Classifications:SIMPLE
Type of Transaction:GOVERNMENT TO PRIVATE INDIVIDUAL/FAMILY
Who may avail:PERSON AGED 60 YEARS OLD AND ABOVE
CHECKLIST OF REQUIREMENTSWHERE/WHOM TO SECURE
1.   Certificate of Residency and Cedula1.   Punong Barangay
2.   Birth Certificate2.   Local Civil Registrar
3.   Marriage Certificate (for married women)3.   Local Civil Registrar
4.   Voter’s Certificate4.   Commission on Elections (COMELEC)
5. 1×1 ID Picture (2pcs)5. Client
6. Senior Citizen Registration Form5.   Municipal Social Welfare & Development Office
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1.   ask for registration form to secure senior citizens id cardREQUEST ACCEPTEDNone20 mins.Juliet S. Ricafort / Opal Adrienne S. Tiguelo
2.   Fill-up and submit the application form together with the requirements    
3.   Wait after checking your documents and sign the actual senior citizen id    
4.   Follow-up/ Claim you’re senior citizen id and purchase booklet  3 mins. 
5. Receive and sign logbook upon receipt of the senior citizen id card and purcahse booklet  1 min. 
TOTAL:0  
 
PERSONS WITH DISABILITIES
Office or Division:MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Classifications:SIMPLE
Type of Transaction:GOVERNMENT TO PRIVATE INDIVIDUAL/FAMILY
Who may avail:PERSONS WITH DISABILITIES
CHECKLIST OF REQUIREMENTSWHERE/WHOM TO SECURE
1.   Certificate of Residency 1.   Punong Barangay
2.   Birth Certificate2.   Local Civil Registrar
3.   Marriage Certificate (for married women)3.   Local Civil Registrar
4.   1X1 picture (2pcs)4.   Client
5. Medical Certificate5. Physician
6. PWD Registration Form5.   Municipal Social Welfare & Development Office
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1.   ask for registration form to secure PWD id cardREQUEST ACCEPTEDNone20 mins.Opal Adrienne S. Tiguelo/Juliet s. Ricafort
2.   Fill-up and submit the application form together with the requirements    
3.   Wait after checking the documents and sign the actual pwd id    
4.   Follow-up/ Claim you’re pwd id and purchase booklet  3 mins. 
5. Receive and sign logbook upon receipt of the pwd id card and purchase booklet  1 min. 
TOTAL:0  
 
SOLO PARENT
Office or Division:MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Classifications:SIMPLE
Type of Transaction:GOVERNMENT TO PRIVATE INDIVIDUAL/FAMILY
Who may avail:SOLO PARENT WITH MINOR CHILD/CHILDREN
CHECKLIST OF REQUIREMENTSWHERE/WHOM TO SECURE
1.   Certificate of Residency 1.   Punong Barangay
2.   Birth Certificate of the Applicant and Birth Certificate minor child/ children2.   Local Civil Registrar
3.   Marriage Certificate (for married women) / Certificate of No Marriage (if not married)3.   Local Civil Registrar
4.   Registered Death Certificate (if widowed) 4.   Local Civil Registrar
5. Voter’s Certification5. Commission on Elections (COMELEC)
6. 1×1 ID picture (2pcs)6.   Client
7. Solo Parent Application Form7. Municipal Social Welfare & Development Office
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1.   ask for registration form to secure solomparent id cardREQUEST ACCEPTEDNone20 mins.Merlinda M. Canillo
2.   Fill-up and submit the application form together with the requirements    
3.   Wait after checking the documents and sign the actual solo parent  id    
4.   Follow-up/ Claim you’re solo parent id  1 MONTH (Due to family home visit for assesment and evaluation per R.A. 8972) 
5. Receive and sign logbook upon receipt of the solo parent id card   1 min. 
TOTAL:0  
 
PRE-MARRIAGE COUNSELING
Office or Division:MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Classifications:SIMPLE
Type of Transaction:GOVERNMENT TO PRIVATE INDIVIDUAL/COUPLE
Who may avail:WOULD-BE COUPLES
CHECKLIST OF REQUIREMENTSWHERE/WHOM TO SECURE
1. Accomplished Marriage Expectation InventoryMSWDO
2. Attendance to Pre-Marriage CounselingMSWDO, MAO AND RHU
  
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1.   Answer the Marriage Expectation InventoryREQUEST ACCEPTEDNone4 hrs.Abel A. Tolero, RSW Assumpta S. Lumang, RSW  Perla Patiño Mary Grace Quisido Relibeth Sayson
2.   Attend the Pre-Marriage Counseling    
3.   Releasing of PMC certificate,    
TOTAL:0  
 
CERTIFICATE OF INDIGENCY FOR PUBLIC ATTORNEY’S OFFICE
Office or Division:MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Classifications:SIMPLE
Type of Transaction:GOVERNMENT TO PRIVATE INDIVIDUAL/FAMILY
Who may avail:INDIGENT RESPONDENTS
CHECKLIST OF REQUIREMENTSWHERE/WHOM TO SECURE
1. REQUEST SLIP FROM PAOPUBLIC ATTORNEY’S OFFICE
2. CERTIFICATE OF INDIGENCY WITH RESIDENCYPUNONG BARANGAY
  
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1.  Present slip to the social worker together with the barangay residency with indigency.REQUEST ACCEPTEDNone10 MINS.Assumpta S. Lumang, RSW Abel A. Tolero, RSW
2.   Releasing of Certification    
3. Acknowledgement upon receipt.    
TOTAL:0  
Municipal Environment and Natural Resources Office

THE VISION

The Municipality of Balamban aims to enhance the quality of life in every constituent by providing basic services, promoting Filipino Values, ensuring a just and humane society maintaining a sustainable environment and well-implemented programs and projects for the development of a vibrant economy.

THE MISSION

By 2020, Municipality of Balamban is an agricultural and industrial community with God-centered, productive and self-reliant citizenry enjoying equal access to opportunities and services in a peaceful, just and healthy environment through responsible conduct of public affairs and well-managed public resources.

FRONTLINE SERVICES
 A  – Securing Permit to Cut GOOD LUMBER / HARD WOOD / CHARCOAL
StepsActivitiesDurationPerson Resp.LocationFeesRequirement
 ClientService  Provider
1Inquire  as to requirementProvide list of requirements and brief instruction15 min.R. REBOLLOSMENRO  
2Submit all requirementsReceive & review submitted requirements10 min.R. REBOLLOSMENRO Brgy. Certification/Tax Clearance/Tax Decleration /CTC  OF Title : pictorial view of the areas/tree
3 Conduct ocular inspection of the SITE Prepare Permit1-3 hrs.R. REBOLLOSSITE  
4 Issue order of Payment3 minR. REBOLLOSMENRO  
5Pay corresponding feesissue O. R.3 minAmy / Loida MTO150Order of Payment
6Present O.R.Receive O.R and Log /      
  record documents5 min.R. REBOLLOSMENRO  
7Processing of complete documentsRelease  approved documents1 dayR. REBOLLOSMENRO O.R. & Identification
FRONTLINE SERVICES
 B  – Securing Permit for SAND & GRAVEL / SSGP / OTHER MINERALS PERMIT
StepsActivitiesDurationPerson Resp.LocationFeesRequirement
 ClientService  Provider
1Inquire  as to requirementsProvide list of requirements and brief instruction15 min.R. CASTILLAMENRO Sketch plan of lot; Resolution; Pictorial view of the site; filled up application form from PENRO ; area clearance from PENRO/MGB Community Consultation & Documentation ; Project Dev’t. Plan
2Submit all requirementsReceive & review submitted requirements / documents10 min.R. CASTILLAMENRO 
3 Conduct ocular inspection of the site1- 2 hrs.R. CASTILLA/SITE 
  Prepare Permit reports and make recommendation to SB1 dayMENRO TeamMENRO 
  Endorse  to SB FOR Approval M.  MILANMENRO 
4Submit approved ECC / CNC Validate ECC / CNC    Approved ECC / CNC
  Issue order of Payment10 min.R. CASTILLAMENRO  
5Pay corresponding feesissue O. R.3 minAmy / Loida MTO150Order of Payment
6Present O.R.Receive O.R and Log / Record documents3 minR. CASTILLAMENRO  
7Processing of Complete documentsRelease approved documents1 hr.R. CASTILLAMENRO O.R. & Identification
If you have any suggestions/complaints you may go to the complaints desk at the information.
Rural Health Unit

THE VISION

The Municipality of Balamban aims to enhance the quality of life in every constituent by providing basic services, promoting Filipino Values, ensuring a just and humane society,maintaining a sustainable environment and well-implemented programs and projects for the development of a vibrant economy.

THE MISSION

By 2020, Municipality of Balamban is an agricultural and industrial community with God-centered,Productive and self-reliant citizenry enjoying equal access to opportunities and services in a peaceful, Just and healthy environment through the responsible conduct of public affairs and well-managed public Resource.

HOW TO UNDERGO SPUTUM EXAM 
STEPS/PROCESSLOCUS OF RESPONSIBILITYCONTACT NUMBERSTIME ALLOTED FOR EVERY STEPDOCUMENTS NEDDEDPAYMENT MADE
1.Visit the Barangay Health Station for collection of Sputum specimen after diagnosed as Presumptive TBClients 2 minutesReferral from assigned BHWNone
2. Collection of sputum specimenRural Health Midwives  5 minutes None
3. Fill up Laboratory Request FormRural health Midwves or BHWs 5 minutes None
4 To bring the sputum specimen to the Laboratory for examinationClients Depends on the dostance from the LaboreatoryLaboratory Request FormNone
5.To record the entries of the Laboratory Request Form to the Laboratory RegisterMildred E. Climaco (Medical Technologist)93287730813 minutesLaboratory Request FormNone
6.Stain, Air dry and examine the sputum specimen through the microscope-do--do-6 hours-do-None
7.Write the result of the examination-do--do-5 minutesLaboratory Request FormNone
8.Return the Laboratory Request Form to the concerned Barangay Health Station       -do-     -do- Laboratory Request FormNone
9. Return the result to the client for further management by the midwive, nurse or doctorRural health Midwife or BHW 3 minuites       -do-None
HOW TO UNDERGO MEDICAL CONSULTATION
STEPS/PROCESSLOCUS OF RESPONSIBILITYCONTACT NUMBERSTIOME ALLOTTED FOR EACH STEPDOCUMENTS NEEDEDPAYMENT MADE
1.Visit the Rural Health Unit for consultationClients  Referral Slip from the BHS where the clients belong if client is from outside the PoblacionNone
2.Present the Referral Slip to the NDP nurse assigned for the day Clients 2 minutes-do-None
3.Take vital signs as ordered by the physician and assessed again the clientNDP nurse assigned 5 minutes-do-None
4. Wait for the turn to get inside the Doctor’s RoomClients Depends on the number of patients (30 minutes thwe most)-do-None
5. Go to the Doctor’s Room for consultation when the turn comesClients 10 minutes-do-None
6. Present the Referral Slip with doctor’s orders back to the NDP nurseClients 5 minutesFilled up Referral Slip from the doctorNone
7. Provide medicines to clients as per doctor’s order if medicines are availableNDP nurse  assigned for drug dispensing 10 minuitesDoctor’s prescriptionNone
HOW TO HAVE A PRE-NATAL CHECK UP AT THE BARANGAY HEALTH STATIONS
     STEPS/PROCESSLOCUS OF RESPONSIBILITYCONTACT NUMBERSTIME ALLOTTED FOR EACH STEPDOCUMENTS NEEDEDPAYMENT MADE
1.Visit the BHS for pre natal check upPregnant mothers   None
2.For new registrants, register the pregnant mothersMidwives of the barangay or BHWs 10 minutesNoneNone
3.  Take vital signs and other pertinent data needed like BP, weight, height, LMP and EDC.Midwives 15 minutesHome based Mother’s Record  for old registrantsNone
4. Conduct assessment  and individual health teachings to the pregnant mothers including birth planMidwives 20 minutesHBMRNone
5.Provide iron  supplementation to pregnant mothers (if available) with proper instructionsMidwives of BHWs 15 minutesHBMRNone
6. Conduct Leopold’s maneuver and check for fetal heart rateMidwives 10 minutesHBMRNone
7.Check for any pregnancy complications and refer  to physiciuanor further managementMidwives 10 minutesHBMRNone
8. Schedule for follow-up visitMidwives 3 minutes None
HOW TO AVAIL OF THE SERVICES OF THE BIRTHING CENTER
   TIME ALLOTTED FOR EACH STEP  
STEPS/PROCESSLOCUS OF RESPONSIBILITYCONTACT NUMBERSDOCUMENTS NEEDEDEPAYMENT MADE
1.Check Pre natal Record of as they comeMidwife on duty 10 minutesPre natal recordNone
2. Advise client to do personal hygiene before doing the internal examination-do- 15 minutes-do-None
3.If in active labor, admit the patient. If not in active labor. Client is advised to go home or do some walking exercise if applicable-do- 10 min utes None
4. Conduct patient to the Labor room and do labor watch and get vital signs reguylarly every 4 hrs.-do- 10 minutesPatient;s recordNone
5. Conduct patient to Delivery room if already fully dilatedMidwife on duty 5 minutes-do-None
6. Check vital signs while in the delivery room-do- 10 minutes-do-=None
7. Deliver the baby  and placenta if normal and conduct newborn care-do-  -do-None
8. Put the client in the Recovery room and check vital signs in the next 24 hrs.(mother & baby)-do-  -do-None
9. Conduct post partum care and initiate breastfeeding within 24 hrs.-do- 15 minutes-do-None
10. Encourage mothers to accept Family Planning method of their choice . -do 15 minutes Nobne
HOW TO AVAIL OF ANTI RABIES VACCINATION
STEPS/PROCESSLOCUS OF RESONSIBILITYCONTACT NUMBER DOCUMENTS NEEDEDPAYMENT MADE
1.Clients visit the Animal Bite Treatment Center because of animal biteClients  Referral from the Physician for anti rabies vaccination  Certificate of Barangay residency( for new registrants)None
2.Register, history taking and assess the clients as to category of the animal biteNDP  nurse on duty or PHN 10 minutesABTC RegistryNone
ABTC Patient’s card 
3.Inject 1st dose of anti rabiesAce Climaco Grezel Bendebel9288135275 999802605615 minutes None
4. Schedule of follow-up visits (2nd, 3rd&  with 4thif the dog dies within 14 days)-do- 5 minutes ABTC Card2nd& 4th dose (to be bought by the clients)
5.Assess the status of the dog  for 14 days during follow up visits-do- 1 minute None
HOW TO AVAIL OF THE DENTAL SERVICES
STEPS/PROCESSLOCUS OF RESPONSIBILITYCONTACT NUMBERTIME ALLOTTED FOR EACH STEPDOCUMENTS NEEDEDPAYMENT MADE
1.Clients visit the dental clinicclients  Referral slip for those who need further management 
2.Register the clients and assess , do history takingDr. Rhodora Ilustre Virna Delator9079757574 9128615025 Dental registryNone
3.Do the services required (preventive or prophylaxis or extraction)Dr. Rhodora Ilustre9079757574 Patient’s recordNone( if anesthesia is not available, the patient is required to buy from outside )
4. prescribe medications after the service is doneDr. Rhodora ilustre9079757574 Patient’s recordNone ( if medicines are available)
5. Schedule for follow-up visit if neededDr. Rhodora Ilustre9079757574 -do-None
HOW TO AVAIL THE LABORATORY SERVICES
STEPS/PROCESSLOCUS OF RESPONSIBILITYCONTACT NUMBERTIME ALLOTTED FOR EACH STEPDOCUMENTS NEEDEDPAYMENT MADE
1.Clients pay to the Treasurer’s Office for the laboratory exam prescribed by the physicianclients 20 minutesReferral slip from the physicianPhp 50.00 per lab ezam
2.Present Official rec eipt to the laboratoryclients 2 minutesOfficial receipt-do-
3.Clients are registeredLoraine Me Tagpuno92276518063 minutesReferral slipNone
4.Clients are taken b lood samples (Blood chemistry is done every Thursday whilr all othert exams are daily)Loraine Me tagpuno-do- 3 minutes-do-Php 50.00/ exam
5.Advise clients on when to get results of lab exams-do--do-3 minutesNoneNoe
6. Examine the blood samples/other specimen-do--do-8 hoursResult of exam formsNone
7. Give lab results with confidentiality-do--do-2 minutesLaboratory exam resultsNone
8. Advise clients to go back to the doctor for the reading of the lab exam results-do--do-1 minute-do-None
If you have any comments/suggestions/complaints you may go the complaints desk at the information.
Municipal Agriculture Office

THE VISION

The Municipality of Balamban aims to enhance the quality of life in every constituent by providing basic services, promoting Filipino Values, ensuring a just and humane society,maintaining a sustainable environment and well-implemented programs and projects for the development of a vibrant economy.

THE MISSION

By 2020, Municipality of Balamban is an agricultural and industrial community with God-centered,Productive and self-reliant citizenry enjoying equal access to opportunities and services in a peaceful, Just and healthy environment through the responsible conduct of public affairs and well-managed public Resources.

REGISTRATION OF FISHING GEAR
STEPACTIVITIESDURATIONPERSON  IN CHARGELOCATIONFEESREQUIREMENTS
 CLIENTSERVICE PROVIDER     
1Inquire as to requirementsGive list of requirements and registration form15 mins.Boy Sundo Linda CatayloMAO Brgy. Clearance
2Submit requirements registration formReceive requirements, registration form and issue of payment5 mins.Boy Sundo Linda CatayloMAO  
3Pay corresponding feesIssue Official Receipt5 mins.Ansila Boltiador Ann Magbanua Amelia SuarinMTODepend on the type of gear/netOrder of Payment
4Present O.R.Receive O.R. then, prepare the Certificate of Registration5 mins.Boy SundoMAO O.R.
5Claim Registration CertificateLog & Release Certificate of Registration5 mins.Boy Sundo Linda CatayloMAO  
FISHING VESSEL REGISTRATION
STEPACTIVITIESDURATIONPERSON  IN CHARGELOCATIONFEESREQUIREMENTS
CLIENTSERVICE PROVIDER
1Inquire as to requirementsGive list of requirements and registration form15 mins.Boy Sundo Linda CatayloMAO PNP- Maritime Clearance, Brgy.Clearance, Vessel Registration form, admeasurement form
2Submit requirements registration formReceive requirements, registration form and issue of payment5 mins.Boy Sundo Linda CatayloMAO  
3Pay corresponding feesIssue Official Receipt5 mins.Ansila Boltiador  Ann Magbanua  Amelia SuarinMTODepend on the dimensionOrder of Payment
4Present O.R.Receive O.R. then, prepare the Certificate of Number5 mins.Boy SundoMAO O.R.
5Claim Registration CertificateLog & Release Certificate of Registration5 mins.Boy Sundo Linda CatayloMAO  
STEPACTIVITIESDURATIONPERSON  IN CHARGELOCATIONFEESREQUIREMENTS
 CLIENTSERVICE PROVIDER     
1Ask for redemption of his/her dog [Previously Captured]Check dog registry book and direct client to treasury for payment  Record clients receipt after payment   5 mins.       2 mins.Plutarco Olvidado  Plutarco OlvidadoMAO       MAO Certificate of dog ownership/certificate of vaccination
2Ask for supply of seedsInterview client  Check for seeds supply & direct client to treasury office for payment if seeds is available  Record clients receipt after payment and give sold seeds to clients10 mins.       2 mins. Julio Arañez Julio ArañezMAO       MAO  
If you have suggestions/recommendations you may go to the complaints desk at the desk information.
Municipal Market Operation’s Office
STEPCLIENTSERVICE PROVIDERDURATIONPERSON IN CHARGELOCATIONFEESREQUIREMENTS
1Inquire as to requirementBriefing/short interview & provide list of requirements 5 mins.Dario/ES CabahugMarket Operations  
2Submit RequirementsReceive/Review requirements submitted & advise client to proceed to MTO payment5mins.Dario/ES CabahugMarket Operations Barangay Clearance, Cedula
3Pay for Market ClearanceIssue Official Receipt 5mins.Ansila, Amelia, Ann, Wena, LoidaMTOPhp 100.00Order of Payment
4Return to Market OperationsIssue Market Clearance 5mins.Dario/ES CabahugMarket Operations Official Receipt, Barangay Clearance, Cedula
If you have any comments/suggestions/complaints/recommendations to the complaints desk at the information.
Municipal Civil Registrar’s Office

THE VISION

The Municipality of Balamban aims to enhance the quality of life in every constituent by providing basic services, promoting Filipino Values, ensuring a just and humane society,maintaining a sustainable environment and well-implemented programs and projects for the development of a vibrant economy.

THE MISSION

By 2020, Municipality of Balamban is an agricultural and industrial community With God-centered,Productive and self-reliant citizenry enjoying equal access to opportunities and services in a peaceful, Just and healthy environment through the responsible conduct of public affairs and well-managed public Resources.

APPLICATION FOR LEGITIMATION/ADMISSION OF PATERNITY
StepClientService ProviderDurationPerson/Persons in ChargeLocationFeesRequirements
1Inquires for requirements;Gives the list of requirements;1 min.Graciana Ceres GarnelMCROPSA copy of Child’s COLB Advisory on Marriages Marriage Contract
2Present required documents;Examine documents,  Interviews the concerned applicants;30 mins.Graciana Ceres GarnelMCRO
3Claims the Certificate of Live Birth; Secures Postal Money Order at the Post Office for at least two copies of SECPA, and buys LBC pouch and prepaid pouch.Prepare Affidavit of Legitimation and/or Affidavit of Admission of Paternity, which is appropriate. Assign Registry Number to Legal instrument;30 mins.Graciana CeresMCROPhoto copies of all documents
4Pays corresponding fees like Processing Fee;Instructs the client to pay certain fees at the Office of the Treasury;5 mins.Loida/AnsilaMTOLegitimation fee                Php 100.00    Admission of Paternity     Php 300.00 Processing fee                    Php 100.00      Birth Certificate                  Php  85.00      Doc. Stamp                          Php  15.00 Certified Machine Copy    Php  85.00  Doc. Stamp                          Php  15.00         Late  Registration     Php 100.00 Total:       Php 900.00Order of payment
5Mails documents to PSA;Releases documents to client for mailing to PSA. Logs released document and file a copy5 mins.GracianaMCRO
APPLICATION OF MARIIAGE LICENSES AND REGISTRATION OF MARRIAGE CERTIFICATES
StepClientService ProviderDurationPerson/Persons in ChargeLocationFeesRequirements
1Inquires for requirements;Provides list of requirements;2 mins.Ma. TeresaMCROBirth Certificate, Cenomar, Certificate of Family Planning and Marriage Counselling, cedula
2Submits requirements;Interviews the applicants and let them sign the forms; Issues order of payments15 mins.Ma. TeresaMCRO
3Pays the required feesInstructs the applicants to procced to the Treasury Office for Payment and issuance of O.R.; 3 mins.Loida/AnsilaMTOPhp 500.00 local; Php 1,350.00 ForeignerOrder of payment
4Present the O.R.Prepares the documents; Posts notice for 10 days;10 mins.Ma. TeresaMCRO
5Claims the Marriage LicenseLogs and releases the Marriage License Registers the Marriage Certificates submitted to the Office; Numbers Registered Marriage Certificates; Segregates Marriage Certificates and Marriage Applications for submission to PSA; Release submitted Marriage Certificates;3 mins.          10 mins.Ma. TeresaMCRO
6Approves and signs registered documents2 mins.Municipal Civil RegistrarMCRO
DELAYED REGISTRATION OF BIRTH/MARRIAGES/DEATHS
StepClientService ProviderDurationPerson/Persons in ChargeLocationFeesRequirements
1Inquires requirements;Provides list of requirements1 min.Graciana GarnelMCROBaptismal Certificate, Voter’s Certificate; Health Card, School Records
2Submits requirements;Interviews the concerned applicants; correct entry must be reflected in the Certificate of Live Birth; Issues order of payment.30 minsGraciana GarnelMCROLate Registration fee   Php 100.00 Processing fee   Php 100.00 Birth Certificate Php  85.00 Doc. Stamp  Php  15.00   Total:   Php 300.00Certificate of Live Birth Signed by hilot/midwife/nurse/attending physician. Certificate of Live Birth signed by the father/mother or applicant.
3Approves/signs registered documents.2 minsMc RegistrarMCRO
ENDORSEMENT OF CIVIL REGISTRY DOCUMENTS (LEGAL INSTRUMENTS AND COURT DECRESS)
StepClientService ProviderDurationPerson/Persons in ChargeLocationFeesRequirements
1Presents the documents on Legal Instruments and Court Decrees for endorsement to PSA, Quezon City;Receives the documents for endorsement; Issues order of payment;5- 10 mins.CharismaMCROBirth/Death/Marriage Certificates; Depend on the legal Instrument to be endorsed
2Pays the required fees;Instructs the client to pay at the Treasury Office ans asks for an Official Receipt;3 mins.Ann/LoidaMTO(BIRTH) Php 85.00 (DEATHS) Php 85.00 (MARRIAGE) Php 85.00Order of payment
3Advises client to buy Postal Money Order at the Post Office;2 mins.CharismaMCRO
4Buys Postal Money Order (PMO);5 mins.PostmasterPOST OFFICEPhp 140.00/ copy
5Sends through LBC with prepaid pouch the legal instruments and court decrees to PSA, Quezon City for the issuance of SECPA with annotation and MCR’s endorsement;Prepares the documents for endorsement to PSA, Quezon City;10 mins.CharismaMCRO
6Claims the documents sent by PSA through the MCR.Receives the PSA copies of the documents for release to the client.at least 1 monthCharisma Municipal Civil RegistrarMCRO
ENDORSEMENT, CLEAR COPY OF SECPA AND SUPPLEMANTAL REPORT
StepClientService ProviderDurationPerson/Persons in ChargeLocationFeesRequirements
1Presents the Negative Certification from PSA and the documents for electronic endorsement;Receives the documents for endorsement to PSA Regional Office, Cebu City, issues order for payment.5 mins.LiaMCRONegative Certificate from PSA
2Pays the required fees for the document to be endorsed;Requests the client to secure Postal Money Order from the Post Office;3 mins.Loida/AnsilaTREASURYOfficial Receipts
3Sends through LBC the endorsed documents addressed to PSA, Quezon City;Advise clients to send endorsed documents to PSA, Quezon City15 mins.LiaMCRODocuments like Birth, Marriage, Death Certificates
4Claims the documents sent by PSA through the MCR Office;Receives PSA copies of the documents then release to clientsAt least 3 monthsLiaMCROSECPA
5Presents the SECPA from PSA;Receives the documents for Supplemental Report or for Clear Copy of SECPA and issues order of payment5 mins.LiaMCRO300 Pesos for Birth, Certified Copy and Processing Fee
6Pay the required fees;Issues O.R3 mins.TreasuryOrder of Payment
7Advise clients to buy Postal Money Order at the Post Office2 mins.LiaMCRO
8Buy PMOReceives the PMO from the clients5 mins.Joel DiveraPOST OFFICE140/Copy
9Send through LBC with prepaid pouch the documents for Supplemental Report or for Clear Copy of SECPA;Prepare the documents for Supplemental Report or for Clear Copy of SECPA to PSA, Quezon City30 mins.LiaMCRO
10Claim the  documents send by PSA with annotation through MCR Office;Receives PSA copies of the documents and release to clientsAt least 3 monthsLiaMCRO
FILING A PETITION FOR CHANGE OF FIRST NAME (R.A 9048)
StepClientService ProviderDurationPerson/Persons in ChargeLocationFeesRequirements
1Inquires for the requirements;Provides list of requirements;5 mins.Charisma Ceres Municipal Civil RegistrarMCRO
2Presents the required documents;Prepares the Petition form for change of First Name and other Municipal Forms; Issues order of Payment30 mins.CharismaMCROPSA copy of Birth, Local Birth Certificate, Baptismal Certificate, Voter’s Certification, GSIS/SSS Records, School Records, Employer’s Certification, Police Clearance, Barangay Clearance, NBI Clearance, Affidavit of Unemployment if not employed and notarized
3Pays the filing fee;Instructs petitioner to pay at the Treasury Office;10 mins.Loida/AnsilaMTOPhp 3, 000.00
4Publishes at the local newspaper the intention of petitioner to change his/her first name, once a week for two consecutive weeks and requests the publisher for the Affidavit of Publication;Instructs the petitioner to publish the intention of petitioner to change his/her first name and submits the publisher’s affidavit of publication and copies of the publication to the Municipal Civil Registrar;10 mins.CharismaMCRO
5Waits for the decision of the Municipal Civil Registrar;Posts the petition for 10 days and 5 days for decision, either to GRANT or DENY the petition;15 daysMunicipal Civil RegistrarMCRO
6Sends through LBC the petition with the supporting documents and decision of the Municipal Civil Registrar to the PSA Sta. Mesa Manila for affirmation;Prepares the documents for affirmation and advises client to send the documents to PSA-Sta. Mesa, Manila;2 daysCharismaMCRO
7Waits for at least two months for the return of the petition already affirmed;Waits for at least two months for the return of the petition already affirmed.At least  2 monthsMunicipal Civil RegistrarMCRO
8Prepares the Certificate of Finality, the annotated/unannotated birth certificate of petitioner and certified copy of the affirmed petition and endorses them to PSA, Quezon City for the issuance of SECPA;2 daysCharismaMRCO
9Sends through LBC documents and the Postal Money Order to PSA, Quezon City for the issuance of SECPA; Instructs petitioner to buy Postal Money Order for payment of SECPA with annotation on the Change of First Name;2 daysCharismaMCRO
10Waits for at least two months for the requested SECPA with annotation on the Change of First Name.Waits for at least two months for the requested SECPA with annotation on the Change of First Name.2-3 monthsMunicipal Civil RegistrarMCRO
FILING A PETITION FOR CORRECTION OF CLERICAL ERROR R.A 10172 (GENDER/DATE AND MONTH OF BIRTH)
StepClientService ProviderDurationPerson/Persons in ChargeLocationFeesRequirements
1Petitioner inquires as to requirements;Provides list of requirements;5-10 mins.Charisma Ceres Municipal Civil RegistrarMCRO
2Presents the requirements;Prepares the petition for Correction of Clerical Error (R.A 10172- Gender/Date and Month of Birth and all other forms for the Municipal Civil Registrar to file the petition.30 mins.CharismaMCROPSA Birth Certificate, Local Birth Certificate, Baptismal Certificate, Voter’s Certification, Medical Certificate, Earliest School Record, Employer’s Certification, NBI Clearance, Police Clearance, Barangay Clearance.
3Pays the filing feeInstructs petitioner to pay at the Treasury Office10 mins.JudilynMTOPhp 3,000.00
4Gives the document to the local newspaper company for publication of petition for change of GENDER/Date, Month of Birth; once a week for two consecutive weeks and requests for the publisher’s Affidavit of Publication;Instructs the petitioner to publish the intention of petitioner to change his/her gender/date of birth and submit the publisher’s affidavit of publication copies of the publication to the Municipal Civil Registrar;
5Waits for the decision of the Municipal Civil Registrar;Posts the petition for 10 days and 5 days for decision, either to GRANT or DENY the petition;15 daysCharismamunicipal Civil RegistrarMCRO
6Sends through LBC the petition with the supporting documents and decision of the Municipal Civil Registrar to PSA-Sta. Mesa, Manila for affirmation;Prepares the documents for affirmation and advises the client to send the documents to PSA-Sta. Mesa, Manila;2 daysCharisma Municipal Civil RegistrarMCRO
7Waits for at least 2 months for the return of the petition already affirmed.Waits for at least 2 months for the return of the petition already affirmed, before working on the Certificate of Finality;at least 2 monthsCharisma Municipal Civil RegistrarMCRO
8Prepares the Certificate of Finality, the annotated/unannotated birth certificate of the petitioner and certified copy of the affirmed petition for endorsement to PSA, Quezon City for the issuance of SECPA;2 daysCharisma  Municipal Civil RegistrarMCRO
9Sends through LBC the documents and the Postal Money Order to PSA, Quezon City for the issuance of SECPAInstructs petitioner to buy Postal Money Order for payment of SECPA with annotation on the Correction of Clerical Error (Gender/Date and Month of  Birth);2 daysCharisma Municipal Civil RegistrarMCRO
10Wait for at least two months for the requested SECPA with annotation on the Change of Gender/ Date and Month of Birth;Waits for at least two months for the requested SECPA with annotation on the Correction of Clerical Error ( GENDER/ Date and Month of Birth);at least 2 monthsCharisma Municipal Civil RegistrarMCRO
FILING A PETITION FOR CORRECTION OF CLERICAL ERROR (R.A 9048)
StepClientService ProviderDurationPerson/Persons in ChargeLocationFeesRequirements
1Inquires for the requirements; Presents the required documents;Provides list of requirements; 3 mins.Charisma CeresMCRO
2Prepares the Petition for Correction of Clerical Error and other Municipal Forms;Issues order of Payment;30 mins.CharismaMCROBirth Certificate, Baptismal Certificate, School Records, Birth Certificate of parents or two siblings, Marriage Certificates, Voter’s Certification, SSS/GSIS Records, Phil Health’s MDR
3Pays the filing fee;Tells the applicant to make the payment at the Treasury Office;3 mins.Loida/AnsilaMTOPhp 1,000.00Order of Payment
4Posts the petition for 10 days and 5 days for decision, either to GRANT or DENY the petition;15 daysMunicipal Civil RegistrarMCRO
5Sends through LBC the petition with the supporting documents and decision of the Municipal Civil Registrar to PSA-Sta. Mesa for affirmationPrepares the documents for affirmation and Advices the client to send the documents to PSA-Sta. Mesa, Manila;5 mins.CharismaMCRO
6Prepares the Certificate of Finality, annotated/unannotated birth certificate of petitioner and certified copy of the affirmed petition and endorses them to PSA, Quezon City for the issuance of SECPA.2 daysCharisma Municipal Civil RegistrarMCRO
REGISTRATION OF BIRTHS
StepClientService ProviderDurationPerson/Persons in ChargeLocationFeesRequirements
1Presents Certificate of Live Birth already filled up;Receives the Certificate of Live Birth, Enters the registry numbers, Verifies and Signs5 mins.LowelaMCROCertificate of Live Birth
2Sends application for Out-of-Town Registration;Receives courier-sent application of Out-of-Town Delayed Registration2 mins.LowelaMCROCertificate of Live Birth
3Receives the Registered Certificate of Live Birth (Timely)Logs and release the Certificate of Live Birth5 mins.LowelaMCRO
4Receives approved/registered COLBMails/sends back approved and registered COLB for Out-of-Town Delayed Registration5 mins.MCRO
REGISTRATION OF DEATHS AND SECURING BURIAL PERMITS
StepClientService ProviderDurationPerson/Persons in ChargeLocationFees
1Presents the Certificate of Death already filled up and signed/ reviewed by the Rural Health Doctor as to the cause of death, then signed by the informant and if embalmed, signed by the embalmer;Receive the Certificate of Deaths;
enters the Registry number;
Issues order of payments; 
Instructs the client to proceed to the
Treasury Office for the issuance of O.R.;
5 mins.Angeline, AngelineMCRO
2Pays Burial Permit Fee and Certificate of Death;3 mins.EfrenMTOP 50.00
3Receives the registered Certificate of Death and Burial PermitLogs,signs and releases the Burial Permit with the Death Certificates;3 mins.Angeline GracianaMCRO
4Approves and signs the registered document.2 minsMc RegistrarMCRO
SECURING BIRTH/DEATH/MARRIAGE CERTIFICATES – Forms 1A/1B/1C/2A/2B/3A/3B
StepActivitesDurationPerson/Persons in ChargeLocationFees
ClientService Provider
1Fills-up request slip;Receives request slip and retrieves the document from the file;5 mins.Garnel, LynMCRO
2Issues order of payment;2 mins.Garnel, LynMCRO
3Pays corresponding fees;Instructs client to pay at the treasury office and ask for O.R.;3 mins.Loida/AnsilaMTO(BIRTH) P 85.00 (MARRIAGE) P 85.00  (DEATH) P 85.00
4Presents Official Receipt;Prints requested documents3 mins.Garnel, LynMCRO
5Accepts/Receives the Requested Documents;Logs and releases requested documents.2 mins.Garnel, LynMCRO
6Reviews, signs and seals requested documents;3 mins.Graciana, Ma. Teresa,           Lowela, JoreymelMCRO
7Approves/signs registered documents;2 mins.Municipal Civil RegistrarMCRO
SECURING PSA COPIES BIRTH/MARRIAGES/DEATH CERTIFICATES AND CENOMAR
StepClientService ProviderDurationPerson/Persons in ChargeLocationFees
1Fills up application form;Provides application form and issues order of payment3-5 mins.Angeline, CarmenMCRO
2Pays service charge at the Treasury Office;3-5 mins.Loida/AnsilaMTOPhp 60.00
3Presents official Receipt and pays service fee for PSA copy of birth, marriage, death certificates and CENOMAR. Receives the Officail Receipts and issues BREQS acknowledgement slip for PSA copy;3-5 mins.Angeline, CarmenMCROPhp 140.00 for Birth/Marriage/Death;  Php 195.00 for CENOMAR
Encodes clients application forms for PSA copies of birth, marriage,death certificates and CENOMAR;AngelineMCRO
Submits batch request to PSA Regional Office, Cebu City;1 dayAngeline, CarmenMCRO
4Claims SECPA after a week.Releases the SECPA after a week3-4 mins.Angeline, CarmenMCRO
Municipal Treasurer’s Office

THE VISION

The Municipality of Balamban aims to enhance the quality of life in every constituent by providing basic services, promoting Filipino Values, ensuring a just and humane society,maintaining a sustainable environment and well-implemented programs and projects for the development of a vibrant economy.

THE MISSION

By 2020, Municipality of Balamban is an agricultural and industrial community with God-centered,Productive and self-reliant citizenry enjoying equal access to opportunities and services in a peaceful, Just and healthy environment through the responsible conduct of public affairs and well-managed public Resources.

        SECURING OF BUSINESS PERMIT
STEPCLIENTSERVICE PROVIDERDURATIONPERSON IN CHARGELOCATIONFEESREQUIREMENTS
1Inquire as to requirementsBriefing/short interview, provide list of requirements & Application form5 mins.Tina/LeowelMTO  
2Fill out application form & Submit requirementsReceive/Review/verify application form, requirements & compute Tax due10 mins.Tina/LeowelMTO Refer to checklist attached
3PayIssue Official Receipt3 mins.Ansila,Amelia,Norberto,Efren, Wena, LoidaMTOTotal assessed amount of business tax Assessment of Tax due
4 Prepare Mayor’s Permit3 mins.Tina/LeowelMTO
5Receive Business PermitRelease Sticker/Business Plate & file copy of Permit2 minsLeowel/NilfaMTO  
***Service time may vary depending on the bulk of transactions & availability of signatories
TOTAL:     23 Minutes/Permit
SECURING TAX CLEARANCE – RPT 
STEPCLIENTSERVICE PROVIDERDURATIONPERSON IN CHARGELOCATIONFEESREQUIREMENTS
1Submit list of real properties with Tax Declaration Nos./previous Official ReceiptsReceive/Review then verify record thru Index card10 mins.Angeles, AnnMTOList of Real Properties, Previous Official Receipt/s
2 Computation of Taxes & preparation of Tax Clearance6 minsAnn, AlmaMTO
3 Issue Official Receipt4 mins.Ansila,Amelia,Norberto, Wena, Efren,LoidaMTOPhp 50.00 plus total  tax due
4Present Official ReceiptSign Tax Clearance3 mins.Leonisa/Cora& Municipal Mayor MTO & Mayor’s OfficeTax Clearance Certificate & Official Receipt
5Receive tax clearanceRelease & file Tax clearance copy2 minsSheira, AlmaMTO
 ***Service time may vary depending on the bulk of transactions & availability of signatories 
TOTAL:     25 Minutes/Tax Clearance
COLLECTIONS OF REAL PROPERTY TAX
Service Description: Payment of Real Property Tax
STEPCLIENTSERVICE PROVIDERDURATIONPERSON IN CHARGELOCATIONFEESREQUIREMENTS
1Proceed to Record’s Section & present list of real propertiesReceive, review/verify record & compute tax due5 mins.Ann, Angeles, AlmaMTOList of Real Properties with Tax Declaration nos./ Latest Tax Declaration/ previous Official Receipt/s
 
* For complete records, proceed to Step 3
2In case of no record on file, proceed to Assessor’s OfficeVerify record5 mins.Assessor’s StaffAssessor’s OfficeList of Real Properties with Tax Declaration nos./Latest Tax Declaration/ previous Official Receipt/s
3PayIssue Official Receipt5 mins.Ansila,Amelia,Norberto, Wena, Efren,LoidaMTOtotal tax dueComputation of Tax Due
TOTAL:     15 Minutes/Tax Declaration
SECURING CERTIFICATION FOR BUSINESS CLOSURE/RETIREMENT
STEPCLIENTSERVICE PROVIDERDURATIONPERSON IN CHARGELOCATIONFEESREQUIREMENTS
1Inquire as to requirementBriefing/short interview & provide list of requirements s5 mins.TinaMTO
2Submit requirementsReceive/Review/verify record thru Index card & compute Tax due10 mins.TinaMTOLetter of Retirement with sworn statement of Gross Sale address to Municipal Treasurer,Previous Business Permit, Business Plate
3 Schedule inspection of Business site5 mins.TinaMTO
4Pay after inspectionIssue Official Receipt3 mins.Ansila,Amelia,Norberto, Wena, Efren,LoidaMTOPhp 50.00 plus total amount of tax dueComputation of Tax Due
5 Prepare certificate3 mins.TinaMTO
6 Sign Certificate2 minsLeonisa /CoraMTO Certificate & Official Receipt
7Receive Certificate of RetirementRelease & file copy of certificate2 minsTinaMTO
 ***Service time may vary depending on the bulk of transactions & availability of signatories 
TOTAL:     30 Minutes/Certificate
PAYMENT OF STALL RENTALS
STEPCLIENTSERVICE PROVIDERDURATIONPERSON IN CHARGELOCATIONFEESREQUIREMENTS
1Proceed to Record’s Section Verify & compute rental payment5 mins.JuvyMTOStall No./ previous Official Receipt/s
2Pay & secure official receiptIssue Official Receipt3 mins.Ansila,Amelia,Norberto, Wena, Efren,LoidaMTOTotal rental paymentOrder of Payment
TOTAL:     8 Minutes
SECURING MOTORCYCLE FRANCHISE
STEPCLIENTSERVICE PROVIDERDURATIONPERSON IN CHARGELOCATIONFEESREQUIREMENTS
1Inquire as to requirementsBriefing/short interview, provide list of requirements 5 mins.Tina,DioscoroMTO
2Submit requirementsReceive/Review requirements, verify record(for renewal) & compute fees due10 mins.Tina,DioscoroMTOBrgy. Clearance, Cedula,Additional Requirements for RENEWAL: Previous Franchise Copy, Mayor’s Permit copy
3PayIssue Official Receipt3 mins.Ansila,Amelia,Norberto, Wena, Efren,LoidaMTOPhp 100 – Franchise FeeAssessment of fees due
        100- Mayor’s Permit
          50- Sec. Fee
          50- Regulation Fee
          50- Filing Fee
         150- Annua Tax
          200- Plate
          20- Sticker
4Present official receiptReceive official receipt & release motorcycle sticker/plate3 minsTina/DioscoroMTOOfficial Receipt with the other requirements
5 Instruct client to come back after 1-2 days3 mins.Tina/DioscoroMTO
6 Prepare Mayor’s Permit/Franchise 1-2 DAYSDioscoroMTO Mayor’s Permit, Newly  issued Franchise
Sign PermitMunicipal MayorMayor’s officeBrgy. Clearance, Cedula,Additional Requirements for RENEWAL:Previous Franchise Copy, Mayor’s Permit copy
7Return after 1-2 days & go to Mayor’s OfficeClaim permit & return to MTO 2 mins.Rosie AgbayMayor’s Office
8Receive Mayor’s Permit/FranchiseRelease Mayor’s Permit/Franchise, keep copy for file & instruct to go to MTO2 minsRosie AgbayMayor’s Office
9Return to MTOKeep copy of permit for filing3 mins.DioscoroMTO__
 ***Service time may vary depending on the bulk of transactions & availability of signatories 
TOTAL:     2 DAYS & 31 Minute
SECURING TRISIKAD REGISTRATION
STEPCLIENTSERVICE PROVIDERDURATIONPERSON IN CHARGELOCATIONFEESREQUIREMENTS
1Inquire as to requirementsBriefing/short interview, provide list of requirements 5 mins.Tina/DioscoroMTO
2Submit requirementsReceive/Review requirements, verify record(for renewal) & compute fees due10 mins.Tina/DioscoroMTOBrgy. Clearance, Cedula,Additional Requirements for RENEWAL: Previous Registration Copy, Mayor’s Permit copy
3PayIssue Official Receipt3 mins.Ansila,Amelia,Norberto, Wena, Efren,LoidaMTOPhp 100– Mayor’s  PermitFeeAssessment of fees due
       100- Registration Fee
       100- Annual Tax
          50- Sec. Fee
         20-Sticker(Renewal)
        130-Plate(New)
4Present official receiptReceive official receipt & release trisikad sticker/plate3 minsDioscoroMTOOfficial Receipt with the other requirements
5Present documentsReview documents & Prepare Mayor’s Permit10 mins.Rosie AgbayMayor’s officeBaranggay Clearance, Cedula, Official Receipt
6Receive Mayor’s PermitRelease Mayor’s Permit, keep copy for file 3 minsRosie AgbayMayor’s Office
 ***Service time may vary depending on the bulk of transactions & availability of signatories 
TOTAL:     34 Minutes
Note: If you have any suggestions/recommendations/ comments/complaints you may go to the complaints desk at the information.

About Us

Office Hours

Office Hours:
Open Monday to Friday
8:00 AM - 5:00PM
for public services

Contacts

Telephone Numbers:
(032) 254 2171
(032) 254 2173
(032) 254 2175
(032) 345 8220

Email Add: lgu_balamban[at]yahoo.com

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